Instore

We want you to be completely satisfied with your Kappy's purchase. If you are unhappy with your purchase, then upon presentation of your product with proof of purchase, you are welcome to return the item to us within 30 days of purchase, provided the product is in its original saleable condition.

Kappy's Tea & Coffee
1/22 Compton Street
Adelaide, SA, 5001

Online

Upon receiving your order, if you are not completely satisfied with the purchase, the product is incorrect, or the packaging is damaged, please reach out and we will rectify the issue within 5 business days. Contact us at contact@kappys.com.au, with proof of purchase, and any images that you deem necessary.